Implementation of Sharia Marketing Strategy as a Solution to Increase Linkaja Syariah Consumer Loyalty
Abstract
The purpose of this research is to find out the sharia marketing strategy as a solution to increase LinkAja Syariah consumer loyalty. The method used is a qualitative approach with descriptive analysis. Source of data obtained from primary data through interviews. The findings of this study indicate that the sharia marketing strategy implemented by LinkAja is a strategy that can increase the loyalty of LinkAja Syariah consumers. Promos and events are one of the sharia marketing strategies that are organized by providing various features in one application that make it easy and very practical for users to carry out all their transaction needs. The LinkAja Syariah strategy is carried out as an implementation to the community of the importance of sharia-based transaction education. The sharia marketing strategy is a form of activity that aims to meet customer needs through good behavior in providing halal products and services following a mutual agreement to achieve material and spiritual balance.
Keywords
Full Text:
PDFReferences
Ali, M. M. (2015). Al Qur’an Terjemah dan Tafsir. Darul Kutubil Islamiyah.
Amanda, I. E., Tumbuan, W. J., & Samadi, R. L. (2021). Pengaruh Nilai, Afektif, Kepercayaan, Dan Resistensi Untuk Beralih Terhadap Loyalitas Konsumen Pada Objek Wisata Welu Di Woloan Satu Utara Kecamatan Tomohon Barat. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 9(4), 264–273.
Asnawi, N., & Fanani, M. A. (2017). Pemasaran Syariah. Rajagrafindo Persada.
Azizah, M. (2016). Etika Perilaku Periklanan Dalam Bisnis Islam. JESI (Jurnal Ekonomi Syariah Indonesia), 3(1), 37. https://doi.org/10.21927/jesi.2013.3(1).37-48
Azhari, Y., & Dahruji, D. (2023). Analisis Penerapan Prinsip–Prinsip Syariah Pada Koperasi Pemasaran Syariah Ikhlas Beramal BangkalaN. Kabilah: Journal of Social Community, 8(1), 822-828.
Choiriyah, C., Saprida, S., & Sari, E. (2021). Development of Sharia Banking System In Indonesia. Mizan: Journal of Islamic Law, 5(1), 17. https://doi.org/10.32507/mizan.v5i1.923
Febriyanti, S., & Satria, B. (2022). PROMOSI Dalam kegiatan e-commerce dalam perspektif islam. El-Hekam: Jurnal Studi Keislaman.
Firmansyah, & Moeliono, N. N. K. (2020). Identifikasi persepsi konsumen menggunakan customer profile terhadap linkaja. Jurnal Manajemen, 12(2), 218–226.
Ipuk Widayanti. (2015). Framing Information and its Impact on Saving Decision in Conventional and Sharia Banks: Experimental Study of Students of the Faculty of Islamic Economics and Business in Yogyakarta. Global Review of Islamic Economics and Business, 151(1), 10–17. https://doi.org/10.1145/3132847.3132886
Kertajaya, Hermawan, M. S. S. (2006). Syariah Marketing. Mizan Media Utama.
Lubis, M. . (2018). Metodologi Penelitian. Deepublish.
M. Zidny Nafi’ Hasbi, I. W. (2021). Analysis of Ijarah Contract Service Innovations in Sharia Banking Transactions. In Annual International Conference on Islamic Economics and Business (Vol. 2021).
Noviarita, H., Velina, Y., Ekawati, E., Hanif, & Susanto, I. (2021). Customer Loyalty in Sharia Bank Savings Products. Utopía y Praxis Latinoamericana, 26, 109–116.
Putri, I. A., & Aslami, N. (2021). Strategi Pemasaran Agen PT Prudential Dalam Mmpertahankan Loyalitas Nasabah Prulink Syariah. VISA: Journal of Vision and Ideas, 1(2), 122–128. https://doi.org/10.47467/visa.v1i2.800
Putri, N. A., & Ardyansyah, F. (2023). Implementasi Islamic Marketing Mix pada Produk Cicil Emas di Bank Syariah Indonesia Kantor Cabang Basuki Rahmat Surabaya Dalam Perspektif Ekonomi Islam. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 5(6), 2804-2814.
Riyadi, S. (2021). The Effects of Image, Brand, and Quality on Customer Loyalty of Sharia Banking. Journal of Asian Finance, Economics, and Business, 8(3), 1315–1325. https://doi.org/10.13106/jafeb.2021.vol8.no3.1315
Rohana, T. (2020). Pengaruh Kepuasan Terhadap Loyalitas Pelanggan. Jurnal Ilmu Manajemen, 8(1), 28–32.
Supriadi, S., & Ismawati, I. (2020). Implementasi Prinsip-Prinsip Perbankan Syariah untuk Mempertahankan Loyalitas Nasabah. Jurnal Hukum Ekonomi Syariah, 3(1). https://doi.org/10.30595/jhes.v0i0.7002
Wardani, Y. M., & Ridlwan, A. A. (2022). Penerapan Etika Bisnis Islam dalam Membangun Loyalitas Pelanggan Pada PT. Tanjung Abadi. Jurnal Ilmu Agama, XII(1), 37–52.
DOI: http://dx.doi.org/10.21927/jesi.2023.13(1).74-81
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.