Complaints & Appeals

The Indonesian Journal of Hospital Administration (IJHAA) establishes its procedures for handling complaints and appeals with reference to the Committee on Publication Ethics (COPE) Core Practice on Complaints and Appeals. All concerns relating to the journal's operations, editorial team, or publisher will be reviewed objectively, transparently, and impartially. Any potential conflicts of interest arising during the assessment will be identified and appropriately managed to ensure a fair process and uphold the journal's publication ethics standards.