Service quality dimensions affect outpatient satisfaction | Fitriya Nengsih | JNKI (Jurnal Ners dan Kebidanan Indonesia) (Indonesian Journal of Nursing and Midwifery)

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Defri Fitriya Nengsih
Departement of Hospital Administration, Faculty of Health Sciences, Alma Ata University

Fatma Siti Fatimah
ORCID iD https://scholar.google.com/citations?user=zEPjdBoAAAAJ&hl=id
Departement of Hospital Administration, Faculty of Health Sciences, Alma Ata University
Indonesia

Choirul Anwar
Departement of Hospital Administration, Faculty of Health Sciences, Alma Ata University

Edi Sampurno Ridwan
Departement of Hospital Administration, Faculty of Health Sciences, Alma Ata University
Indonesia

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